FAQ

How can I order?

How much does the delivery cost?

Delivery is free for orders over €60. For orders under €60 the delivery price is €5.

How can I pay?

You can pay by cash on delivery or online by debit / credit card.

What is the delivery time?

The delivery time is from 6-7 business days

Where are the deliveries made to?

Delivery is made to the address you specified.

During business days, the usual hours of delievery are between 7 a.m. and 17:30 p.m.

Can I return a product?

Yes, you may return the product within fourteen (14) days from the date of purchase, the only condition is that the product was not used.

A promo package cannot be returned, if one or more products in it has been used.

How much is the product warranty?

The warranty is 24 months from the date of purchase.

What is a dipping system?

The dipping system is an innovative method for creating a high-quality and long-lasting manicure, using dipping powders, which distinguishes it from traditional methods such as gel nail polish or acrylic.

Is the dipping system safe?

Yes, the dipping system is completely safe, especially compared to the gel nail polish method, as no UV lamp is used.

How often can I apply the dipping system?

You can apply the dipping system every month after you decide that the nails have already grown and it's time to fix the manicure

Can I apply the dipping system at home?

Yes, the dipping system is perfectly suitable for home conditions.

Where can I get detailed instructions for application?

You will receive detailed instructions with each order you makehere.

Do I need a UV lamp?

No, the curing process is carried out by an activator.

How long will a jar of dipping powder last me?

One jar is enough for 9 months of use.

How should I store the jars?

Store in a dry place, away from children, pets and direct sunlight.

What is the shelf life of the dipping powders?

1 year from the opening of the powder.

How to remove the manicure?

The removal could be done by using acetone. You will receive detailed removal instructions with your order.

If you still have questions, please do not hesitate to contact us at: [email protected]