Need help? See ourFAQs
How can I place an order?
- Via our online store.
- Send us a direct message on Facebook;
- Call us at: +12012858261;
- Email us at: [email protected]
What are the delivery charges?
Orders above $100 get free shipping. For orders below $100, a fee of $7 applies.
What payment methods do you accept?
We accept credit and debit cards, PayPal, AfterPay or ApplePay.
When will my order be delivered?
Orders placed before 3:00 pm on weekdays are processed the same business day.
Orders after 3:00 pm or on non-business days are processed the following business day.
Orders accepted on non-business days are processed on the first business day.
Delivery typically takes 4-5 business days.
Do we deliver to P.O. Boxes?
We do not ship orders to P.O. Boxes.
Where will my order be delivered?
Delivery is made to the address you specified.
We deliver to the address you provide, usually between 9 a.m. and 5:30 p.m. on weekdays.
Can I return an item?
Certainly! Unused products can be returned within 14 days of delivery. However, used products cannot be returned. If a promo package has any of its items used, the whole package is not eligible for a return.
To initiate a return, please contact us via email at [email protected]
What's the warranty on your products?
Our products come with a 24-month warranty from the purchase date.
What exactly is the dipping system?
It's a cutting-edge method for durable, high-quality manicures using dip powder, offering an alternative to traditional gel or acrylic nails.
Is it safe to use the dipping system?
Absolutely! It's especially safer than gel polish since no UV lamp is needed. You can refresh your manicure monthly as your nails grow.
How often should I use the dipping system?
Once a month is ideal, aligning with natural nail growth and manicure maintenance.
Can I use the dipping system at home?
Yes, it's designed for both salon and home use.
Where can I find application instructions?
Every order comes with detailed instructions. Alternatively, check our instructions page.
Do I need a UV lamp for the dipping system?
No UV lamp is required.
How long does a jar of dip powder last?
A single jar typically lasts up to 9 months with regular use.
How should I store the dip powder jars?
Keep them in a cool, dry spot, away from kids, pets, and direct sunlight.
What's the shelf life of the dip powders?
Once opened, the powders remain effective for up to a year.
How do I remove the manicure?
Use acetone for removal. Your order will include detailed instructions.
Alternatively, check our instructions page.
If you still have questions, please do not hesitate to contact us at: [email protected]
